Privacy Policy

Privacy policy

StreamTap Inc., respects your privacy and we are engaged to protect it through our policies.

Our policy covers information that we collect at StreamTap stores, on the streamtap.net site, store.streamtap.net or on partner sites. This page describes our policies and provisions governing your information. By accessing this site, you agree to our policies and to be subjected thereto. In consideration that our policies may change from time to time, your continued usage of this site signifies your acceptance of the changes.

The information we collect

We collect diverse information from you, or indirectly about you by diverse means. The information includes data that identifies you like your name, address, email, birth date, social insurance number, credit or debit card or information about your Internet connection, the equipment that you use to access our site and other details such as your IP address, cookies and more.

The information that we collect is for internal use, unless you provided that information to be published, like guest comments or to share your experience as a consumer.

When you place an order at one of our point of sale, on or web site, or through one of our partners and depending on your selection when solicited, you may receive promotional offers by email, telephone, mail or by other forms of communications.

The use we make of the information we collect

We use the information we collect from you or about you to tailor adequate and personalized content when you visit our site, the content that we present you may vary depending on your preference settings in your profile or your usage history.

We use the information to provide you specific notices about your StreapTap account, to fulfill our obligations or to enforce our rights relative to any contracts between you and StreamTap, whether for billing or collections, to notify you of any changes in content such as software updates or for promotional purposes.

Disclosure of your information

To third parties

We may divulge your information to third parties such as service companies affiliated with StreamTap where we utilize third party service companies to fulfill your order, deliver your order or postal mail, to analyze promotional campaign performance by consulting firms, to accounting firms, etc …

To financial institutions and to credit card companies

Your personal information will be divulged to credit card companies to validate and authorize payments for your transaction with your financial institution.

To promotional partners

We may divulge or exchange your information to promotional partners under license of use.

To delivery companies

We may share your information with delivery companies to deliver your order.

To the authorities

Where required by law, we will divulge your information to the authorities in the advent of subpoenas, legal processes or security matters.

In judiciary procedures

In accordance with laws, we will divulge your information in collection undertakings or to enforce or proprietary rights, in legal procedures with collection agencies, with credit reporting companies such as Experian, Equifax or TransaUnion to report delinquent debts.

To opt out of receiving promotional offers

To opt out from receiving further promotional offers by email, mail, telephone or a combination of those means of communications, you may contact us at optout@streamtap.net or by selecting the unsubscribe option from any promotional email, by asking during a telephone solicitation, or by writing to StreamTap Inc., PMB 211, 1055 Lucien l’Allier, Montréal, QC H3G 3C4, or by calling 800.311.3761.

In the advent you desire to resume receiving promotional offers after having opted out, let us know so.

Please allow the reasonable time necessary to update our information to implement your request to opt out.

LIMITATIONS OF LIABILITY

STREAMTAP INC., ITS AFFILIATES, EMPLOYEES, AGENTS, OR ITS DIRECTORS MAY NOT BE HELD RESPONSIBLE FOR ANY LOSSES OR DAMAGES, INCIDENTAL OR CONSEQUENTIAL, DIRECT OR INDIRECT, SPECIAL OR PUNITIVE, THAT RESULTS FROM YOUR ACCESSING TO OUR SITE OR AN AFFILIATE SITE. INCLUDING LOSS OF PROFITS, LOSS OF DATA, INTERRUPTIONS IN YOUR BUSINESS OPERATIONS, EVEN IF THE CAUSE OF RESPONSIBILITY IS THE DIRECT RESULT, TORT OR NEGLIGENCE BY STREAMTAP, AND EVEN IN THE ADVENT THAT STREAMTAP WAS PROVIDED NOTICE TO AVOID THESE LOSSES OR DAMAGES.

Need help?

For more information, please contact a Streamtap Member